Effective Date: September 20, 2026

At MOMO Sports Life, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit momosportslife.com, make a purchase, register a product, contact us, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with MOMO Sports Life, we may collect information including:

• Name
• Billing and shipping address
• Email address
• Phone number
• Order and purchase information
• Payment and transaction information
• Account information
• Warranty registration information
• Customer service communications
• Reviews, feedback, and product inquiries
• Marketing and communication preferences

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring websites
• Interaction with our website
• Approximate location based on IP address
• Cookie and tracking information

Payment information may be processed by third-party payment providers. MOMO Sports Life may not directly store complete payment-card details.

How We Use Your Information

We may use personal information to:

• Process and fulfill orders.
• Arrange shipping and delivery.
• Process payments and refunds.
• Provide customer support.
• Manage returns, exchanges, and warranty claims.
• Register products and warranty coverage.
• Communicate with you regarding your orders or account.
• Detect and prevent fraud or unauthorized transactions.
• Improve our website, products, services, and customer experience.
• Analyze website performance and customer interactions.
• Comply with legal, tax, accounting, and regulatory obligations.
• Send promotional emails, product updates, or offers when permitted by law or when you have chosen to receive them.
• Measure and improve our advertising and marketing campaigns.

Cookies and Tracking Technologies

MOMOsportslife.com uses cookies and similar technologies to operate the website, remember preferences, understand how visitors use our site, and improve the shopping experience.

These technologies may be used for:

• Essential website functionality
• Shopping cart and checkout functions
• Website analytics
• Performance measurement
• Personalization
• Advertising and campaign measurement
• Fraud prevention and security

Some cookies may be placed by third-party services, including ecommerce, analytics, payment, advertising, and social-media providers.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and tracking technologies.

You may also manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Advertising and Analytics

We may use analytics and advertising services to understand how customers interact with our website and to measure the effectiveness of our advertising.

These providers may collect information through cookies, pixels, tags, or similar technologies.

Depending on your jurisdiction, certain forms of advertising-related data sharing may legally be considered a “sale,” “sharing,” or use of personal information for targeted advertising, even when no money is exchanged for the information.

Where required by law, you may have the right to opt out of these activities.

How We Share Information

We may share personal information with service providers that help us operate our business, including:

• Ecommerce and website-platform providers
• Payment processors
• Shipping and logistics companies
• Warehousing and fulfillment providers
• Customer-support providers
• Email and communication providers
• Analytics services
• Advertising and marketing platforms
• Fraud-prevention and security providers
• Professional advisers such as accountants or legal advisers

These providers receive information only as necessary to perform services on our behalf or as otherwise permitted by applicable law.

We may also disclose information when reasonably necessary to comply with legal requirements, court orders, government requests, protect our rights or customers, investigate fraud, or enforce our agreements.

If MOMO Sports Life undergoes a merger, acquisition, restructuring, financing, or sale of some or all of its business or assets, personal information may be transferred as part of that transaction.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on factors such as:

• The nature of the information
• Order and warranty requirements
• Customer-support needs
• Fraud-prevention requirements
• Accounting and tax obligations
• Applicable legal requirements

When information is no longer reasonably required, we may delete or anonymize it in accordance with applicable law.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with rights regarding your personal information.

These rights may include the ability to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Request a copy of certain information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of certain targeted advertising or data-sharing activities.
• Opt out of marketing communications.

Certain rights may be subject to legal exceptions or verification requirements.

To submit a privacy request, contact us at info@momosportslife.com.

Marketing Communications

If you receive promotional emails from MOMO Sports Life, you may unsubscribe at any time by using the unsubscribe link included in the message.

You may continue to receive transactional communications related to your orders, account, warranty, returns, or customer-service requests even after unsubscribing from marketing emails.

Children's Privacy

Our website and products are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we learn that personal information from a child has been collected in violation of applicable law, we will take reasonable steps to delete it.

International Users and Data Transfers

MOMO Sports Life serves customers in multiple locations.

Your information may therefore be processed or stored in countries other than the country where you live, including locations where our ecommerce platform, payment providers, logistics partners, analytics providers, or other service providers operate.

Where required, appropriate safeguards will be used for international transfers of personal information.

Third-Party Websites

Our website may contain links to third-party websites or services.

MOMO Sports Life does not control the privacy practices of third parties. We encourage you to review their privacy policies before providing personal information directly to them.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, legal requirements, or services.

When changes are made, the revised policy will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact:

MOMO Sports Life Customer Support
Email: info@momosportslife.com