Privacy Policy

Effective Date: August 1, 2025

KANLAFLEX respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you visit our website or purchase our products. By using KANLAFLEX.com, you consent to the practices described below.

Information We Collect

When you place an order, register a warranty, create an account, or contact us, we may collect personal information such as your name, mailing address, email address, phone number, and payment details. We also collect technical information about how you interact with our site, including your IP address, browser type, operating system, and browsing activity. In addition, if you subscribe to our newsletters or marketing communications, we will record your preferences. If you choose to submit reviews, feedback, or product inquiries, we may also collect that information.

How We Use Your Information

The information we collect is used to process and deliver your orders, register and manage your warranty, and provide customer support. It also helps us improve our website, products, and overall services. We may use your information to send you important updates about your purchase, account, or warranty. If you have opted in, we may also send promotional offers and product information. KANLAFLEX does not sell your personal information to third parties.

Sharing of Information

We may share your information with trusted third-party service providers who assist us in conducting business operations, such as payment processors, shipping companies, and IT support. Information may also be disclosed if required by law, regulation, or a government request. In the event of a merger, acquisition, or sale of company assets, customer information may be transferred as part of the transaction.

Cookies and Tracking Technologies

KANLAFLEX.com uses cookies and related technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies may be managed or disabled through your browser settings, but please note that some features of the website may not function properly without them.

Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. While we implement safeguards designed to secure your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute protection.

Your Rights and Choices

You may access, update, or correct your personal information at any time. You have the right to opt out of receiving promotional communications by following the unsubscribe link included in our emails. You may also request the deletion of your account or personal data, subject to legal and contractual obligations. To exercise these rights, please contact us directly.

Children’s Privacy

KANLAFLEX.com is not directed toward children under the age of 13, and we do not knowingly collect personal information from them. If we become aware that information has been provided by a child under 13, we will promptly delete it.

International Users

If you are accessing this website from outside the United States, please note that your information may be transferred to and processed in the United States. By using our site, you consent to this transfer.

Changes to This Privacy Policy

KANLAFLEX may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. Your continued use of the website after changes are made will signify your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

KANLAFLEX Customer Support
Email: info@kanlaflex.com