Effective Date: August 1, 2025

Welcome to KANLAFLEX.com. These Terms of Use (“Terms”) govern your access to and use of our website, online store, and related services. By visiting, browsing, or purchasing from this site, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, Return & Refund Policy, and Warranty Policy. If you do not agree with these Terms, you should immediately discontinue use of this website.

General Use of the Website

KANLAFLEX.com is provided for your personal and non-commercial use. You agree to use the site only for lawful purposes and in compliance with these Terms. Any attempt to interfere with the functionality of the website, access restricted areas, or use automated tools to extract information is strictly prohibited. We reserve the right to suspend or terminate access to the site if we determine that misuse or unauthorized activity has taken place.

Intellectual Property

All content appearing on this website, including but not limited to text, product images, videos, graphics, logos, and design elements, is the property of KANLAFLEX or its licensors. This material is protected under applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or republish any part of the site without prior written consent from KANLAFLEX. Personal use of the content, such as downloading or printing for reference, is permitted so long as it does not involve commercial use or removal of proprietary notices.

Product Information and Pricing

We make every effort to present accurate product descriptions, pricing, and availability. However, typographical errors, inaccuracies, or omissions may occasionally occur. KANLAFLEX reserves the right to correct such errors, update information, or cancel orders if any detail is found to be inaccurate, even after an order has been placed. Prices, promotions, and product availability are subject to change without prior notice. Product colors and finishes may also vary slightly depending on your display settings or natural manufacturing differences.

Orders and Payments

When you place an order on KANLAFLEX.com, you agree to provide accurate billing, shipping, and contact information. Payment must be made in full before any order is shipped. We accept the payment methods listed during checkout, and you authorize us to charge your chosen method for the total purchase amount, including taxes and shipping fees. We reserve the right to refuse or cancel any order for reasons such as suspected fraud, pricing errors, or restrictions on product availability.

Shipping and Delivery

Orders are processed in accordance with our Shipping Policy. Estimated delivery times are provided for convenience but are not guaranteed. Shipping delays caused by carriers, customs, or unforeseen circumstances are beyond our control. Once an order is transferred to the carrier, the risk of loss passes to the customer.

Returns, Refunds, and Exchanges

Our Return and Refund Policy applies to all purchases made on KANLAFLEX.com. Customers wishing to return an item must follow the instructions provided in that policy. Unauthorized returns may not be accepted. Refunds are issued only after returned items are inspected and approved, and exchanges are available only under the conditions described on our policy page.

Warranty Coverage

Certain KANLAFLEX products include warranty coverage. Warranty protection is valid only if the product has been purchased from an authorized retailer and registered within the timeframe indicated in our Warranty Policy. Warranty claims do not cover normal wear and tear, misuse, neglect, accidents, or modifications made outside of KANLAFLEX’s control. Full details are available on our Warranty Policy page.

Health and Safety Disclaimer

Fitness and exercise involve inherent risks. Before beginning any new exercise program, you should consult with a physician, particularly if you are pregnant, over 40 years of age, or have an existing health condition. By using KANLAFLEX equipment, you assume all risks associated with physical activity. KANLAFLEX is not responsible for injuries, health issues, or damages resulting from the misuse of our products or reliance on content provided on this site.

Limitation of Liability

To the maximum extent permitted by law, KANLAFLEX and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. This includes, without limitation, damages for lost profits, data loss, or business interruptions. Our total liability to you shall not exceed the amount paid for the specific product giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless KANLAFLEX, its officers, employees, partners, and agents against any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of the website.

Third-Party Links

This website may contain links to external websites that are not controlled or maintained by KANLAFLEX. We are not responsible for the content, accuracy, or privacy practices of third-party sites. Your use of third-party websites is at your own risk and subject to their individual terms and policies.

Electronic Communications

By using this site or communicating with us electronically, you consent to receive communications from us in electronic form, including emails, notices, and disclosures. You agree that electronic communications satisfy any legal requirement that such communications be in writing.

Dispute Resolution and Governing Law

In the event of any dispute, claim, or controversy arising out of or relating to these Terms, the use of our website, or the purchase of our products, you agree to first attempt to resolve the matter informally by contacting KANLAFLEX Customer Support.

If the matter cannot be resolved through informal discussions, it shall be submitted to binding arbitration in accordance with the rules of a recognized arbitration body mutually agreed upon by the parties. Each party will be responsible for its own legal costs unless otherwise determined by the arbitrator.

You agree that any proceedings will be conducted on an individual basis only, and not as part of a class action, consolidated action, or representative proceeding.

Changes to Terms

KANLAFLEX reserves the right to update or modify these Terms at any time. Any changes will become effective immediately upon posting to the website. Your continued use of the site after modifications are posted constitutes acceptance of the revised Terms.

Termination

We may suspend or terminate your access to the site at any time and for any reason, including violation of these Terms. Provisions relating to intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution shall survive termination.

Contact Information

If you have any questions or concerns regarding these Terms of Use, please contact us at:

KANLAFLEX Customer Support
Email: info@kanlaflex.com